Screen Sharing Support & Tuition

Rate: $110 p/h
(15min Minimum)

The charge is based on the length of the call or time of service (in % to the hour) divided or multiplied by the hourly rate. (e.g. 15min call =  25% of 1hour, 25% of current rate = $27.50)

You can also take out Support Packages for considerable savings.

Help & Support via Screen Sharing

Sometimes it is quicker and easier if D.P. Web Design controls your computer via the Internet using screen sharing. This way we can fix a lot of common problems you are having over long distances and without call out fees.

How to Install & Start Screen Sharing

D.P. Web Design uses Join Me (Team Viewer) for screen sharing, please do the following before calling us.

  1. Go to http://www.teamviewer.com
  2. Download & install the software
  3. Call us with 'Your ID' & 'Password'

team viewer

D.P. Web Design is located in North Queensland, Townsville, so to save on your call costs, we will call you no matter where you are in Australia (no call charges for Australian customers). Please use the form below to make a support request.

Here's how it works

  1. Prepare before the lesson (write down your questions)
  2. Contact D.P. Web Design
  3. We'll call you (free in Australia only)
  4. Start Team Viewer (it's free! Details above)

Office Location

5 Trembath Crescent,
Kirwan, Townsville QLD 4817
Visitation by Appointment

Contact Details

(07) 4773 4719
0412 342206
info@dpwebdesign.com.au

Office Hours

Monday - Friday: 9:00am to 5:30pm
Saturday - Sunday: Closed