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Do we have to host our website with DP Web Design?

  • URL: do-we-have-to-host-our-website-with-dp-web-design

You are under no obligation to have your website hosted by DP Web Design, although, if you choose to host elsewhere, we accept no responsibility for any problems or downtime that you may experience as a result of problems with your chosen web host provider. Should you experience any problems with your web host provider and require DP Web Design to troubleshoot these problems to get your site up and running, you will be charged at our normal hourly rate.

The benefit of hosting with DP Web Design is that "We know our servers and their administration panels and what they can & can't do". They are specifically setup with the systems we run, and we can work with them fast therefore saving you money. When hosting elsewhere, depending on your chosen hosting company and what software versions they run & what restrictions they have on their servers we may have to problem-solve unknown errors therefore adding to the overall bill.

If you cannot afford to have your website down for days due to hacking or other web hosting problems, we strongly urge you to use the hosting & security package offered by DP Web Design.

If you choose to have your website hosted elsewhere, DP Web Design can provide you with a list of hosting companies, with the clear understanding if website problems occur due to hosting restrictions or limitations you will be dealing with their support or fees may apply if we are required to resolve these problems.

Hosting

How long before the website is completed

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I can only estimate how long it will take to build your site. I allot 20-30 hours for a base build/standard site, so in theory your site could be completed within 20-30 hours. Naturally this is unrealistic as I am a freelance developer and my work time is divided up with other client's requests and standard hour workdays.

These are common things that slow a website build time:

  1. My workload.
  2. Your workload.
  3. Other client emergencies (e.g. eCommerce store errors that need to be fixed immediately by me).
  4. Slow supply of content (e.g. images, videos, copy text, artwork etc.)
  5. Slow email or call replies on both sides, this falls under and is usually caused by workload. It is great to say this won't happen, but we live in the real world with real time limits.

See: An Average Timeline on Our Process for a timeline guide.

Web Design, Quality, Time

How will the website you build rank in Google

  • URL: how-will-the-website-you-build-rank-in-google

I can only estimate how the site will rank in Google, as I'm not a search engine optimisation company. Reputable S.E.O. companies charge in the 10s of thousands, I would be lying if I gave a 100% guarantee on page ranking, as in many cases it can take a lot of hours to achieve this. I do use S.E.O. best practices and from my experience and know what works best, nevertheless I will endeavour to get the requested ranking.

Google, SEO

I have pre-sales & questions, can I book a time with you?

  • URL: i-have-pre-sales-questions-can-i-book-a-time-with-you

Yes, I can usually only afford up to an hour of pre-sale project discussion unless the project is intricate.

While I will endeavour to explain the process and requirements, I do have plenty of start up material to help you understand the process. In most cases, unless you are in the industry, having me explain every step will boar you to tears or waste valuable brain cells on something you may never use again.

Pre-Sales

How do I know I'm not being ripped off?

  • URL: how-do-i-know-i-m-not-being-ripped-off

My Belief: I believe in fair pay for quality work.

On the other hand, I shouldn't be underpaid because some people may undervalue my profession or think it is a job anybody who knows about computers can do. I am not making a Word document and then putting it online, there is an 80-100 point checklist (depending on the site build) that I follow with every website I create, plus 20 years of experience & knowledge in an ever-changing profession. I do this job full time for 40-50 hours a week, 5-6 days a week 50 weeks a year, so I'm pretty good at it.

My Customers: You shouldn't be overcharged or taken advantage of because you don't know the web design industry. Unfortunately, I have seen this too many times, and it's not even the case that the other developer was intentionally trying to rip people off. It's more of a case that both parties were inexperienced with the website design & structuring process.

Price, Quality

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