D.P. Web Design Website Hosting Package

D.P. Web Design offers one main hosting package, this hosting package is primarily for our clients.

To call this a hosting package is not an accurate description, it is not enough just to build a site, then leave it unmanaged where software versions go out of date allowing security breaches over time. When you host with us your site is monitored and any security issues are managed and fixed when found as a part of this hosting package.

Read the Host & Security Plan details below to see what is included in this package.

  • Hosting & Security Plan

    Joomla Logo

    We like to make it simple so D.P. Web Design offers one hosting package that works for all of our websites. It is a must that your business stays ONLINE, so we make sure you get fast & reliable servers.

    Host & Security Plan Cost = $385 (per year)

    Hosting Specifications

    • up to 4Gb Storage
    • up to 8Gb Monthly Traffic
    • 25 Mailboxes
    • 10 MySQL Databases
    • Unlimited: Parked Domains, Subdomains & Email Forwarders

    * If your site requires either more bandwidth or server space, talk to us about pricing.

    Security Specifications

    • Your website will be hosted on a server directly managed and controlled by D.P. Web Design. Our servers only includes sites we built and does not include websites that attract hackers.
    • Your business website will be backed up and stored at multiple locations to ensure the latest version of your website is continuously available and accessible.
    • Your website will be monitored by anti-virus & exploit prevention software ensuring ongoing high levels of security.
    • In the unlikely case of hacking or any other major problem with your website, D.P. Web Design will be able to restore it from the most recent backup within a short time frame at no cost to you.
    • In the worst case scenario if your site is hacked beyond repair and for some reason a backup is not available D.P. Web Design will rebuild your site from the start.
    • D.P. Web Design offers low rate support packages so your website can be updated with the latest secure version as they become available to us ensuring ongoing high levels of security.

    Website Annual Review

    Included with your hosting & security package is a annual site health check. This can include the following options:

    • Your CMS website (Joomla) will be updated to the latest version (in that versions major release only).
    • Your site will be tested in modern browsers to see if browser updates have broken your site in any way.
    • Website components modules & plugins will be updated if required.
    • Server updates that cause minor errors will be fixed (major upgrades charges & software cost may incur extra cost).

    If you have more than one website with us then we will charge only $55 for every extra

    Read our policies for Host & Security Plan updates.

  • B.Y.O. Hosting

    Yes you are more than welcome to source and use your own hosting with D.P. Web Design. The only downside to this is that "We know our servers and their Administration Panels and what they can & can't do". We can work with them fast therefore saving you money, so depending on your hosting company and what software versions they run & what restrictions they have on their servers we may have to problem solve unknown errors therefore adding to the overall bill.

    You are under no obligation to have your website hosted by D.P. Web Design, if you choose to host elsewhere we accept no responsibility for any problems or down time that you may experience as a result of problems with your web host provider. Should you experience any problems with your web host provider and require D.P. Web Design to troubleshoot these problems and get your site up and running, you will be charged at our normal hourly rate.

    If you cannot afford to have your website down for days due to hacking or other web hosting problems, we strongly urge you to use the hosting & security package offered by D.P. Web Design.

    If you choose to have your website hosted elsewhere, DP Web Design can provide you with a list of hosting companies with the clear understanding that you use these organisations at your own risk.

What Is Hosting?

A website is just a collection of small files consisting of HTML or php pages, pictures, audio, video and much more, much like a bunch of linking word documents. All these files link together and make what is your web site.

The main setup, navigation and pictures that make up a basic site can usually fit on a the old 3.5" floppy disk (remember them?... Nope! Well then let's say a small USB drive). Now, because of ADSL Broadband connections in almost every house, websites can afford to be larger in size and have more interactive content.

The files that can consume a lot of hard disk space and traffic are:

  • Audio (.mp3 & .wav files)
  • Video (.mpeg & .avi)
  • Pictures (large/high resolution pictures and databases)
  • PDF Documents

An Internet hosting service is a company that has their computers connected to the Internet 24 hours a day, 7 days a week. Think of these computers as real estate and you rent the space needed to house your business (the afore mentioned website files).

Do I have to host with you?

You are under no obligation to have your website hosted by D.P. Web Design, if you choose to host elsewhere, we accept no responsibility for any problems or down time that you may experience as a result of problems with your web host provider. Should you experience any problems with your web host provider and require D.P. Web Design to troubleshoot these problems and get your site up and running, you will be charged at our normal hourly rate.

If you cannot afford to have your website down for days due to hacking or other web hosting problems, we strongly urge you to use the hosting & security package offered by D.P. Web Design.

If you choose to have your website hosted elsewhere, DP Web Design can provide you with a list of hosting companies with the clear understanding that you use these organisations at your own risk.

When we transfer our domain name to you, does that means we own the domain name and we can ask any company to host it?

Yes correct, all that will happen is that I become the registrar (manager) for that domain and invoicing will come from me. The domain is 100% yours and you still have access to do with it as you wish. You are more than welcome to keep it where it is but most clients like to have one person/company manage it all so there is no confusion on who to call when there is a problem.

By hosting it, that means that emails go through the you?

All emails will go through my server, so any issues you may have with email or hosting you will be contacting me directly.

So, we are now transferring our domain name to you, and you will host it, is this correct?

Yes, the domain will move to my holding (management) and website & email hosting through my servers. I have two servers managed by myself and a professional server management team for anything that is above my paygrade.

Does this mean that you are like an intermediary between the ISP you use and Evans Accounting? If that’s the case, which ISP will be used?

No, your ISP (Internet Service Provider) is separate to Domain & hosting. Your ISP connects you to the internet through their service. E.g. your ISP (Telstra, Westnet, Optus etc.) connects you to the internet then using your domain name (which is just a user-friendly way of directing you to my server e.g. http://122.99.115.178/~mydomainname where your website lives) connects to your website or email account. There can be 3 different services here (ISP, Domain Registrar & Hosting Account).

If we are working before or after business hours or on weekends (which is the case the majority of the time) and emails go down, previously I would phone Westnet and their technical support people would fix the problem free of charge.

This is still the case, hosting and email issues are covered by the yearly hosting amount, plus a 1 hour support package for minor updates and website update & hacking insurance. Read more on hosting: http://www.dpwebdesign.com.au/services/hosting/hosting-security

What happens in that situation now? Who do I contact for email problems? If I contact you, is there a charge for this?

Call me for any problems… no charge (naturally there may be charges if what you request is far outside the scope of hosting and email problems, common sense prevails)…

What happens if you decide to close up shop?

unfortunately I will be working until I drop dead! and if you do all client info is managed securely in a database (always backed up) or you can request all your details in a pdf for your safe storage.

Office Location

5 Trembath Crescent,
Kirwan, Townsville QLD 4817
Visitation by Appointment

Contact Details

(07) 4773 4719
0412 342206
info@dpwebdesign.com.au

Office Hours

Monday - Friday: 9:00am to 5:30pm
Saturday - Sunday: Closed