Hosting, Security & Maintenance Package
$440 yearly / $40 monthly
DP Web Design offers an all in one trouble & worry free hosting package for our clients that we build websites for. It comes with website support & hacking insurance.
- Fast Australian servers
- Up to 20Gb storage
- Pop3 & IMAP Email Support
- Server Backups
- Hosting Support
- Website Backups
- Website monitoring: security issues are managed & fixed
- Website Anti-Virus & Hacking Insurance
- One hour website support for website software updates & site edits.
- Site errors & functionality issues fixed immediately
- Save if you have more than one website
Traditional Hosting Packages
$110 to $330 yearly
Yes, we do offer smaller hosting only packages! The following do not include website support, but do include any hosting or email related support issues.
- Fast Australian servers
- Starting from 1Gb storage
- Pop3 & IMAP Email Support
- Server Backups
- Hosting Support
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Hosting, Security & Maintenance Package
More than just hosting!
To call this a hosting package is not an accurate description, it is not enough just to build a site, then leave it unmanaged where software versions go out of date allowing security breaches over time. When you host with us your site is monitored and any security issues are managed and fixed when found as a part of this hosting package. Plus, you get one hour support for any website changes you require throughout the year. Don't confuse this with server, hosting or email support, if there is an issue there, we'll fix it.
We like to make it simple so DP Web Design offers one hosting package that works for all of our websites. It is a must that your business stays ONLINE, so we make sure you get fast & reliable servers.
DP Web Design
Hosting, Security & Maintenance Package
Hosting Specifications
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up to 20Gb Storage
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up to 50Gb Monthly Traffic
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Unlimited Mailboxes*
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Unlimited: Parked Domains, Subdomains & Email Forwarders
* This is limited by available storage
If your site requires either more bandwidth or server space, talk to us about pricing.
Do you have another 2 or 3 websites?
Secondary Hosting Package
If you have additional websites, we can include them in 'Secondary' packages. Secondary packages are available at a reduced rate of $55 per year. For example, if you have four websites with DP Web Design, you would have one Primary package (@ $440 per year) and three Secondary packages (@ $55 each per year).
Unlike shared hosting, each secondary package is a standalone hosting environment, sharing the same resources as the Primary Hosting & Security Plan. The one-hour support time is exclusive to the Primary package, although this support can also be applied to any Secondary packages.
NOTE:
To use secondary hosting, invoices must be issued on the same date and within the same billing cycle, all under one business name. Each invoice will be itemised per domain.
Security Specifications
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AUSTRALIAN SERVERS: Your website will be hosted on a server directly managed and controlled by DP Web Design . Our servers only includes sites we built and does not include websites that attract hackers.
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BACKUPS: Your business website will be backed up and stored at multiple locations to ensure the latest version of your website is continuously available and accessible.
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ANTI-VIRUS: Your website will be monitored by anti-virus & exploit prevention software ensuring ongoing high levels of security.
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HACKING INSURANCE: In the unlikely case of hacking or any other major problem with your website, DP Web Design will be able to restore it from the most recent backup within a short time frame at no cost to you.
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GOOD AS NEW: In the worst case scenario if your site is hacked beyond repair and for some reason a backup is not available DP Web Design will rebuild your site from the start.
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UPDATES: Your website is kept up to dated with the latest secure version as they become available to us ensuring ongoing high levels of security.
Website Annual Review
1 HOUR WEBSITE SUPPORT
One hour website support is included with your hosting & security package. Don't confuse this with server, hosting or email support, if there is an issue there, we'll fix it. Our included one hour website support usually includes the following:
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Any website changes or updates required
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Your CMS website (Joomla) will be updated to the latest version (in that versions major release only).
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Your site will be tested in modern browsers to see if browser updates have broken your site in any way.
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Website components modules & plugins will be updated if required. (sepcialised plugins may incur extra cost)
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Server updates that cause minor errors will be fixed (major upgrades charges & software cost may incur extra cost).
If you have another website with DP Web Design , this is classed as a 'Secondary' package and this is charged at a reduced rate of $55 per year. As an example if you have 4 websites with DP Web Design you have 1 Primary @ $385 p/y & 3 Secondary @ $55 p/y each.
Read our policies for Host & Security Plan updates.
Traditional Hosting Packages
Yes, we do offer smaller hosting only packages! The following do not include website support, but do include any hosting or email related support issues.
1GB
Micro Hosting
$110
per year (incl GST)
- 1GB Storage
- Unlimited Parked Domains, Subdomains, Email Forwarders & Mailboxes
(restricted by package storage limit) - Good for small business brochure style websites set-up for simple business display.
2GB
Small Hosting
$185
per year (incl GST)
- 2GB Storage
- Unlimited Parked Domains, Subdomains, Email Forwarders & Mailboxes
(restricted by package storage limit) - Good for small business brochure style websites set-up for simple business display.
4GB
Regular Hosting
$220
per year (incl GST)
- 4GB Storage
- Unlimited Parked Domains, Subdomains, Email Forwarders & Mailboxes
(restricted by package storage limit) - Good for small business brochure style websites set-up for simple businesses.
8GB
Large Hosting
$330
per year (incl GST)
- 8GB Storage
- Unlimited Parked Domains, Subdomains, Email Forwarders & Mailboxes
(restricted by package storage limit) - Used for high end or E-Commerce websites with a lot of video, audio or downloads attached to a high traffic site.
1GB
Email Only
$55
per year (incl GST)
- 1GB Storage
- Unlimited Parked Domains, Subdomains, Email Forwarders & Mailboxes
(restricted by package storage limit) - Good for small business who only want to use POP3 email accounts relating to their business name (e.g. ). IMAP accounts store emails on the server so additional space may need to be purchased.
1GB allotments
Extra Server Space
$11
per gig (incl GST)
- Extra 1GB Storage Allotments
- Extra server space for or 8GB+ Hosting or Email Only packages
B.Y.O. Hosting
You are under no obligation to have your website hosted by DP Web Design. The benefit of hosting with DP Web Design is that "we know our servers and their administration panels and what they can & can't do". They are specifically setup with the systems we run, and we can work with them fast therefore saving you money with ongoing work & upgrades. When hosting elsewhere, depending on your chosen hosting company and what software versions they run & what restrictions they have on their servers, we may have to problem-solve unknown errors, therefore adding to the overall bill.
If you cannot afford to have your website down for days due to hacking or other web hosting problems, we strongly urge you to use the hosting & security package offered by DP Web Design.
If you choose to have your website hosted elsewhere, DP Web Design can provide you with a list of hosting companies, with the clear understanding if server issues arise or website problems occur due to hosting restrictions or limitations you will be dealing with their support or paying for our services.
Have Some Questions?
What Is Hosting?
A website is just a collection of small files consisting of HTML or php pages, pictures, audio, video and much more, much like a bunch of linking word documents. All these files link together and make your web site.
The main setup, navigation and pictures that make up a basic site can usually fit on a the old 3.5" floppy disk (remember them?... Nope! Well then let's say a small USB drive). Now, because of NBN connections in almost every house, websites can afford to be larger in size and have more interactive content.
The files that can consume a lot of hard disk space and traffic are:
- Audio (.mp3 & .wav files)
- Video (.mpeg & .avi)
- Pictures (large/high resolution pictures and databases)
- PDF Documents
An Internet hosting service is a company that has their computers connected to the Internet 24 hours a day, 7 days a week. Think of these computers as real estate and you rent the space needed to house your business (the afore mentioned website files).
Do I have to host with you?
When you choose to have your website built by us you are under no obligation to have your website hosted by DP Web Design . If you choose to host elsewhere, we accept no responsibility for any problems or down time that you may experience as a result of problems with your web host provider. Should you experience any problems with your web host provider and require DP Web Design to troubleshoot these problems and get your site up and running, you will be charged at our normal hourly rate.
If you cannot afford to have your website down for days due to hacking or other web hosting problems, we strongly urge you to use the hosting & security package offered by DP Web Design .
If you choose to have your website hosted elsewhere, DP Web Design can provide you with a list of hosting companies with the clear understanding that you use these organisations at your own risk.
When we transfer our domain name to you, does that means we own the domain name and we can ask any company to host it?
Yes correct, all that will happen is that DP Web Design becomes the registrar (manager) for that domain and invoicing will come from us. The domain is 100% yours and you still have access to do with it as you wish. You are more than welcome to keep it where it is but most clients like to have one company manage it all so there is no confusion on who to call when there is a problem.
By hosting our website, does that mean that emails go through DP Web Design servers?
All emails will go through DP Web Design servers unless you're using Office 365, G-Suite or other forms of external server or cloud mail services. If you are not using any specialised mail services then any issues you may have with email or hosting you will be contacting me directly.
If we are working before or after business hours or on weekends (which is the case the majority of the time) and emails go down, previously I would phone our old hosting provider and their technical support people would fix the problem free of charge.
This is still the case, hosting and email issues are covered by the yearly hosting amount, plus a 1 hour support package for minor updates and website update & hacking insurance (if you are using the Hosting, Security & Maintenance Package).
If you have weekend or after hours support requests we will gladly fix any emergency issues, please contact my mobile 0412 342 206 for after hours issues.
What happens in that situation now? Who do I contact for email problems? If I contact you, is there a charge for this?
Call me for any problems relating to email or server... there is no charge (but naturally there may be charges if what you request is far outside the scope of hosting and email problems, common sense prevails).
What happens if you decide to close up shop?
If the day comes when we close up shop (and hell freezes over) we will start sending out all client access information.
It is always good practice to be in control of all your access information, things like website, hosting, domain & email account details. All your client information is managed securely in a database (always backed up), you can request all your details at any time for your personal safe storage.