(07) 4773 4719

Priority Support Packages

D.P. Web Design offers Priority Support Packages that ensure maintenance of your site is our priority. We have found that our clients can request on average 5 hours of site modifications, support and help calls throughout the year, and even hold off on making changes because of cost concerns. Let us make it easier and more cost-effective for you by presenting one of these support packages, as they offer a reduction in hourly rate charges.
The benefits include:
  • Problems solved quickly
  • Significant cost savings - particularly for larger websites
  • Minor issues are fixed quickly and easily
  • Minor changes made within 24 hours
  • Packages only charged for the actual time worked (no 15 minute minimum charge)
Every website needs maintenance from time to time to do the job as your online salesperson, so save money and keep your website up-to-date with the Priority Support Package that is best for you.

Support Packages

The more hours you get, the more money you save.
You can use support packages for any D.P. Web Design's services. The difference between support packages and getting an estimate for a job, is support packages are paid in full up front while estimates are a 1/3 deposit to get started. This is the main reason why these packages are offered to existing clients, because clients know our quality of work and at the fast pace at which it's completed.
(3 hours)

Entry Support

$297

  • Best for Micro Business
  • Saving of $33
  • 3 hours (no rollover)
  • Term: 5 Years

Order package

(5 hours)

Base Support

$480

  • Best for Micro to Small Businesses
  • Saving of $70
  • 5 hours (no rollover)
  • Term: 5 Years

Order package

(10 hours)

Regular Support

$920

  • Best for Small Businessess
  • Saving of $180
  • 10 hours (no rollover)
  • Term: 5 Years

Order package

(15 hours)

Regular Support Plus

$1,320

  • Saving of $330
  • 15 hours (no rollover)
  • Term: 5 Years

Order package

(20 hours)

Premium Support

$1,720

  • Best for Online Businesses
  • A Considerable Saving of $480
  • 20 hours (no rollover)
  • Term: 5 Years

Order package

(30 hours)

Premium Support Plus

$2,520

  • A Huge Saving of $780
  • 30 hours (no rollover)
  • Term: 5 Years

Order package

(40 hours)

Super Support

$3,300

  • Best for Site Upgrades
  • A Massive Saving of $1,100
  • 40 hours (no rollover)
  • Term: 5 Years

Order package

(60 hours)

Mega Support

$4,740

  • Good for Site Management
  • A Massive Saving of $1,860
  • 60 hours (no rollover)
  • Term: 5 Years

Order package

Upgrade your Support Package?

Packages run for 60 months
- YES 5 years! -
and can be upgraded if they are not time expired.

Upgrading extends the hours only and not the expiry date, if you purchase a 20hr package then upgrade to a 40hr package 4 years later, the extra 20 hours has a lifespan of 1 year.

Order package

What can you use support packages for?

  • Maintenance of existing website components, modules & plug-ins
  • Site template upgrades
  • Joomla version upgrades
  • Newsletter creation & sending
  • Calendar & event maintaining
  • Slideshow banners & image galleries upkeep
  • Shopping cart item maintenance, addition & editing
  • Menu, image, page & content information updating, creation or insertion
  • Liaisons, support & help via phone, email, screen sharing on existing website components, modules & plug-ins
  • Graphic artwork & image manipulation relating to your website
  • Help calls & screen sharing concerning email configuration, signatures & setup
  • Install, setup, styling & configuration of new components, plugins & modules
  • Video & Audio Editing
  • in short... ANYTHING WE KNOW HOW TO DO!

The time frame of the support package is for five (5) years from purchase date or until the allotted hours run out. Packages do NOT automatically renew.

Packages Summary

Hours Package Name Cost
3 hours
Entry Support
$297
 Order
5 hours
Base Support
$480
 Order
10 hours
Regular Support
$920
 Order
15 hours
Regular Support Plus
$1,320
 Order
20 hours
Premium Support
$1,720
 Order
30 hours
Premium Support Plus
$2,520
 Order
40 hours
Super Support
$3,300
 Order
60 hours
Mega Support
$4,740
 Order

Office Location

5 Trembath Crescent, Kirwan
Townsville, QLD, Australia, 4817
Google Map - Visitation by Appointment

Contact Details

(07) 4773 4719
0412 342 206

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Office Hours

Mon-Fri: 9:00am - 5:30pm
Saturday & Sunday: Closed
Visitation by Appointment
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Site: D.P. Web Design